Chili Piper

Automate routing, booking, and follow-up for every revenue-focused meeting
4.6 
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63 votes
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Turn every form fill into a booked meeting with no manual juggling. Connect your website form and map fields once. Define routing by territory, account owner, product line, or queue. When a prospect submits, they see live availability for the right rep and lock in a time in seconds. If no slot fits, send a fallback link by email or SMS. The event drops on both calendars with the video link, meeting type, and CRM record created or updated automatically.

Give SDRs and BDRs a faster handoff. From Gmail, Outlook, your CRM, or chat, share a smart link that respects each rep’s hours, buffers, and capacity. Book on behalf of AEs without asking for their calendars. Use round‑robin, priority weighting, or account matching to keep distribution fair and strategic. Rescheduling is self‑serve from the invite, and automated reminders handle no‑shows with one‑click rebooks so your team stays focused on selling, not coordination.

Standardize customer touchpoints across success, services, and training. Publish recurring office hours, onboarding tracks, and renewal checkpoints with preset durations and agendas. Manage rooms and equipment alongside people so sessions never collide with resource conflicts. Offer multi‑location options for franchises or regional teams, and collect payment at booking for consultations or classes when needed. Attendee caps, waitlists, and timezone detection ensure group sessions run smoothly for everyone. more

Review Summary

Features

  • Instant booking from web forms with rule-based routing
  • Real-time lead qualification and distribution
  • Round-robin, weighting, and account-based assignment
  • One-click scheduling from email, chat, or CRM
  • Calendar sync with working hours, buffers, and limits
  • Group sessions with caps, waitlists, and timezone detection
  • Multi-location and resource (room/equipment) booking
  • Payments collected at the time of scheduling
  • Automated reminders, reschedule links, and no-show workflows
  • Analytics for speed-to-lead, conversion, and rep utilization
  • Deep integrations with CRM and marketing automation
  • Branding, permissions, and audit logs for governance

How It’s Used

  • Route demo requests to the correct account executive instantly
  • Let SDRs book qualified meetings on behalf of AEs from the inbox
  • Auto-assign consultations across franchise locations
  • Coordinate onboarding across CSMs and solutions engineers
  • Sell paid trainings or consultations with upfront payment
  • Reserve internal meeting rooms for sales kickoffs and workshops
  • Run webinars or classes with capped attendance and waitlists
  • Recover no-shows with automated reminders and rebooking links
  • Publish office hours for customer support and renewals
  • Track speed-to-lead to optimize conversion and team coverage

Plans & Pricing

Instant Booker

$15.00 per user / month

1-click scheduling over email
No-show and cancellation management
Group booking links
Unlimited meeting types
Browser extension to assign meetings from anywhere
Integrations with Salesforce, Hubspot and more
SSO, SAML as standard

Handoff

$25.00 per user / month

Includes features of Instant Booker plan, plus
Round-robin based on CRM or custom rules
Custom routing rules including assign to owner

Form Concierge

$30.00 per user / month

$60 per User per Month billed Yearly
$90 per User per Month billed Monthly
Includes features of Instant Booker plan, plus
Show calendar availability on your site
Schedule meetings from any web form
Real-time lead qualification
Email & SMS reminders
Real-time lead and meeting routing
Route based on custom fields
Assign to account owner
Lead to account matching
Booking links for sales and CS reps (Instant Booker product)
Integrations with Salesforce, Hubspot and more

Distro

$30.00 per month

Route & assign leads within your CRM
Instantly route + assign leads
Trigger route on field update or new record creation
Real-time lead qualification
Route based on custom fields
Assign to account owner
Lead to account matching
Manage service-level agreements and send email/Slack notifications to reps
Salesforce integration

Comments

4.6
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